65ยฐC Hot Wind Dryingย โ Simulates hours of sunlight, keeps bedding fresh & mite-free.
Super Light (1.3kg)ย โ Easy one-hand operation, ultra-portable.
LED MiteTrack Displayย โ Real-time mite detection with clear indicators.
Specification
Warranty & Support
If you receive a damaged or defective product, please contact our customer support team before shipment or recommended within 24 hours. We will guide you through the return and replacement process to ensure your satisfaction.
Can the M400 really remove dust mites effectively?
Yes. With 13,800Pa suction+12,000BPM high-frequency tapping, it pulls out mites, dust, and allergens deeply embedded in fabricsโfar beyond normal vacuuming.
Is the UV light safe to use around my family?
Absolutely. The mercury-free UV-C light sterilizes at 253.7nm to kill 99.99% of bacteria, while being safe and environmentally friendly.
Will pet hair clog the vacuum?
No. The dual-cup separation system+static hair strips prevent clogging and make hair removal easyโperfect for pet owners.
Can it also dry and freshen bedding?
Yes. The 65ยฐC hot wind drying simulates hours of sunlight in just 3 minutes, keeping bedding fresh, dry, and resistant to mites.
Is it heavy to use for long cleaning sessions?
Not at all. At only 1.3kg, the M400 is lightweight, easy to maneuver, and designed for one-hand operation.
Shipping
How can I track my order once it's been shipped?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Or you may head to our order tracking websiteย here.
What should I do if I haven't received my order?
If your order is delayed beyond the estimated delivery time, please reach out to our customer support team on our social media or email to support@dasher.my
We will investigate the issue and provide you with an update on the status of your delivery.
What is the estimated shipping time?
It takes between 3 - 7 days for your product to reach to you or you can choose to purchase directly at our local store - Dasher Smart Home @ Setia Alam, Selangor.
Warranty
Does it have warranty?
Yes, two years.
How do I activate the warranty?
No need registration. The warranty is automated once the order was shipped out.
What is your return policy for damaged or defective goods received?
If you receive a damaged or defective product, please contact our customer support team before shipment or recommended within 24 hours. We will guide you through the return and replacement process to ensure your satisfaction.